Services, Booking, Rates

How long is each therapy session?

As a Registered Psychologist, session lengths are typically either 60 or 90 minutes in length. 50 minutes is set aside for therapy and final 5-10 minutes for payment processing/note taking.
Andre Benoit, R. Psych. offers a free, no commitment 45-minute "meet and greet" to answer any questions you may have, see if there is a fit and comfort. Contact me directly to schedule at andrebenoitpsychservices@gmail.com
or 403.354.0423

What does a Psychological Assessment enail? How much does it cost?

What are your rates? Do you provide receipts for medical/insurance reimbursement?

60-minute individual therapy session (face-to-face/virtual)) is $210
60 minute couples therapy session (virtual [phone, Telehealth]) is $220

Receipts are provided following payment processing and list Andre Benoit's qualifications to help with the insurance reimbursement process.

Contact me to find out about direct billing options

What methods of payment do you accept?

Preferred payment method is through E-transfer. Otherwise, credit card payment is accepted, as well as automatic payment through Jane booking site. Deep Roots Therapies will ask upfront for a valid credit card number to be provided to cover potential fees/charges.

Paperwork? Appointment Booking? What is Jane?

Deep Roots therapies uses a secure, online file management system called Jane. This helps make it easy to book an appointment online, receive email and text appointment reminders, pay for sessions and receive invoices, as well as minimizes paperwork/forms. All of your information is encrypted, and secure using a validated online platform, compliant with Canadian standards. If you have questions, please let me know.

If you need to change or reschedule your appointment please ensure your email is received prior to the 24 hours cut off time to avoid any late cancellation/no show fees.

Psychological Assessments are an in-depth review of a person's intelligence, academic, school and social emotional functioning. They are designed to understand a person's learning and emotional needs. Assessments typically require 3-5 hours of in-person testing as well as file review, document and data analysis, report writing and debrief.

Cost varies depending on the type of assessment requested but can pay $1000 to $2500. Insurance reimbursement may be available. Contact 403.354.0423 or andrebenoitpscychservices@gmail.com.

Where is your office located?

My office is located at #200, 638 11 Ave SW in the Beltline. The closest intersection is 11th AVE SW and 5th ST SW. There is side street metered parking available.

Please arrive on time as the front door will be locked. Email when you arrive and I'll meet you and take you into the space. Bring water, coffee or beverage of choice. I limit bottled water for environmental purposes.

In-Person Therapy Availability: Monday and Wednesday Evenings after 5pm

Virtual Sessions: Contact me directly :)

What if I cancel/miss an appointment?

A late cancellation/no show fee of the full appointment session fee will apply for all appointments rescheduled/cancelled/no showed within 24 hours of the originally confirmed booked appointment time. This fee can be paid by E-transfer or Credit Card.

A confirmation email as well as text reminder is sent prior to your session to minimize no shows.

Communications/Reply/Response Time

Please note that due to the high demand and volume of inquiries, I will respond to all emails and voicemails within 1 business day. If it takes longer than this, I likely have not received your communication, so please contact me again.

I do not consistently have an opportunity to respond over the weekend, so please note any emails or phone calls received over the weekend will be responded to by Tuesday (at the latest). Email is the best method of contact.

Due to safety and liabilities, text messages with not be responded to; please email if you wish to connect at andrebenoitpsychservices@gmail.com.